Faq
Most Popular Questions
We are here to help 24 hours a day. Some of our most frequently asked questions have been listed below. If at anytime you do not see a answer to a question which you have please drop us a email below and one of our Seek Tasty happy helpers will contact you right back.
Getting Started with Lessons
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We have a range of materials covering a variety of topics to provide a full learning experience. Our dedicated materials team works hard to consistently publish new content. All of our lesson materials are available for free to be used by our students. To see a full list of our materials, please go to our materials page.
Lessons for Children
We have suitable materials for children (between ages 4 to 12 years old). We recommend that the child is supervised by their parents for up to a month until the child gets used to our lesson structure.
Because Seek Tasty tracks the user’s learning progress, our accounts are not meant to be shared; if the parent would also like to take lessons, they must register a new account. If more than one child would like to take lessons, each child must have their own account.
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Materials are grouped together by theme (Conversation, Discussion, Conversation Topic…) and difficulty level (Entry, Beginner, Intermediate, Advanced) to make the natural progression of your studies that much easier. We’ve invested heavily in a wide range of high quality learning materials to provide the best experience for our students, so we discourage using learning materials from other websites.
Level Guide
Click on “Learn more about levels” on the Materials Directory page and you will find our Level Guide. The Level Guide allows you to compare levels to all the major English comprehension tests so that you can easily assess which, Level matches your test scores. This guide will help you set and reach your English studying goals.
Select from one of the following :
TOEIC, CEFR, IELTS, TOEFL iBT, Eiken®, GSE, OCIc
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We have excellent tutors from over 60 countries around the globe who have experience teaching English as a second language. Tutors go through an extensive training program when they join the Seek Tasty team and we provide our tutors with coaching and feedback sessions based on the evaluations that we receive from you.
After Your Lesson
Tutor Evaluation
After you complete your lesson, we will ask you to evaluate the lesson.
Please give your feedback by selecting the number of stars and writing a comment.
We appreciate your feedback, as it helps us give you the best experience possible.
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We offer a free 25-minute trial lesson, valid for 30 days from the time you complete registration, so that you can try out the service before you purchase a subscription. We recommend that you use your trial lesson before subscribing to any of our plans so that you do not lose the trial lesson.
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We have many English beginner students and they really enjoy chatting on Seek Tasty. We have some special advice to help beginner students get the most out of Seek Tasty.
Payment Plan Options
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Our Subscription Model
Seek Tasty offers an easy solution for purchasing plans and updating your payment information. We have flexible plans that fit your needs:
- Select either the pay monthly or advanced plan.
- Decide how many lessons you want in a month and select the relevant plan.
- Proceed to Checkout to complete your transaction.
We use Stripe to process our online payments. They accept Visa and MasterCard. There are no hidden costs or additional charges.
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Can I add extra lessons to my plan?
If you are a subscribed user, you will have opportunities to purchase extra lesson tickets.
- You must have an active plan to purchase extra lesson tickets.
- Extra lesson tickets are valid for 30 days.
- Students who are subscribed to a plan can purchase Extra Standard Lessons.
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Our current billing cycle is for 30 days from the last payment date and it will automatically renew.
Lessons are valid for the duration of the cycle (30 days). You have the flexibility to book lessons at any time during the 30 day period. If the lessons are not used within the current payment cycle (30 days), they are lost and do not carry-over to the next cycle. If you change plans, lessons will remain available until their expiration date.
Lesson Information
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Lesson Materials
Our lessons are broken down into three groups: free talk, original materials and publisher materials. Depending on your current level, your confidence and your goals, you can select the type of lesson material you want for each lesson.
“Free Talk” can cover an array of topics that you and your tutor can discuss.
Our “Original Materials” will give your lessons more structure.
Please select from the following:
- Daily News
- Conversation
- Describing Pictures
- Health & Lifestyle
- Travel & Culture
- Business
- English for Kids
- World Literature
- Grammar
- Pronunciation
- Vocabulary
- Conversation Topics
- Discussion
- IELTS Speaking Practice
If you want to study for a specific test, you may want to select our “Publisher Materials” including:
- TOEIC Speaking Actual Test Part 1
- TOEIC Speaking Actual Test Part 2
- Unit (1) Actual Test 01 : Part 1 (Q1-Q6)
Available lesson materials will vary according to the language selected.
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If you are taking a lesson from a tutor for the first time, you may want to know more about them.
Or, if you have already taken a lesson from the same tutor, you may want to jump right into the conversation.
Whichever your preference is, you can select it when booking a lesson.
Pronunciation and Grammar Mistakes
Tutors can correct your pronunciation or grammar mistakes during the lesson, or simply participate in the conversation depending on your preference.
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If you would like to add any other details to your booking, please add them in the Special Request text field.
You may write topics that you want to discuss in the lesson, introduce yourself or let the tutor know what particular difficulties you are having with learning your selected language.
Additionally, the tutor can correct your pronunciation and grammar, as well as help you with sentence building and vocabulary. Please specify if and how you would like to be corrected in the Special Request text field.
You can change your Special Request up to 15 minutes before the lesson is scheduled to start.
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Lessons can be canceled up to the lesson start time.
If you cancel more than 30 minutes before the lesson start time, you will automatically get your ticket back.
However, if you cancel a lesson with less than 30 minutes to your lesson time, your ticket will not be returned.
To cancel a lesson:
Log into your account and view the Dashboard. You will see a list of all the lessons you’ve booked. Click on “Cancel the lesson” next to the lesson you want to cancel.
Morals & Codes of Conduct
AOn our platform you may meet tutors from around the world, with different religions, cultures, and values. Please treat everyone you meet with respect & kindness and with consideration for your differences. We have a zero-tolerance policy for anyone—student or tutor—who mistreats another.
AMake sure you take your Seek Tasty lessons in a quiet place, without excessive background noise. Also, ensure you select a place where you know you won’t be interrupted by another person during your lesson.
ASome Seek Tasty tutor-student relationships are open and respectful enough to have fulfilling conversations about religion, politics, or other controversial topics while practicing English. However, if the conversation becomes negative or possibly offensive to either you or your tutor, please move to another topic.
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Drinking alcohol is prohibited during your Seek Tasty lessons. Please treat your learning environment respectfully, please also avoid smoking, eating, or chewing gum.
AFor your privacy & safety as well as your tutor’s, The Seek Tasty brand asks you not to share external contact information (Facebook, Skype, Email, Whatsapp, Instagram, WeChat, etc.). Our messaging system is designed as an easy way to communicate safely.
ASeek Tasty is a place reserved for English learning, and we work hard to maintain a comfortable learning environment for both our tutors and students. As such, please refrain from promoting or accepting any external services. External forms of payment, gifts, or tips should not be offered or asked for. Seek Tasty connects students and tutors for the purpose of practicing English on Seek Tasty only.